et alii*Step V.2
Thursday, July 29, 2004
 

Mind's Soul Deepest
 


Ok I don't know about that title. It's just been (quite) a week since the last entry. Which I wouldn't have thought but it was. In the last entry I went on about the study session at Apple. Then I worked on my short story and didn't add an entry. Wed., yesterday, I got an email saying "we filled all the spots". Then at 4:30pm I get a call saying, "we have more spots, can you come in and interview tomorrow?" (That’d be today).  Seems they had filled all the spots but two additional spots had opened up so they called me in. So I said yes. And I was there at Apple at 10:00am this morning.

Ok lemme digress a moment. I just got through watching the Disney movie Miracle a few moments ago (it's about the amazing defeat of the Soviet Olympic hockey team by the American team in the 1980 Winter Games). Not that I'm drawing comparisons or being dramatic or anything. Actually why not? The Soviets had the best Hockey team in the world in 1980 and Apple has the best customer service in the world, right? And here I am with no call center experience? Limited other experience? American hockey team in 1980, me...both dramatic under dogs...("oh shut up, jack ass")

But where was I?

Right. I show up for the interview around 9:50. They always run late so I wasn't a lot worried really. And as usual I was still waiting in the lobby at 10:25 when finally they were ready. Now the last time I did this I was in front of a panel of at least 5 people along with the employment agency representative. This time it was slightly different because there was only one Apple employee there along with the agency rep. I'm sure that helped quite a bit.

What also helped was writing out what I was going to say and getting my head pointing in the right direction. Thanks to this blog. Blogs: isn't there anything they can't do? Not, I'm thinking.

Now then: I must say the woman interviewing was quite attractive. Perhaps that made it easier, but more likely it was the no 5 person firing squad. And the experience of the previous interview. So she and the rep ask several questions of me. Why work for apple? What sorts of people do you think buy apple? What kinds of people use apple (which I mis-understood)? Luckily nothing about Apple's culture and fitting in. What a BS question. I think I did nail the "five attributes of a good tech support" question though. I didn't even have the answer thought out ahead of time, but I was able to come up with five good ones. Seem easy now really. You know: patience, authentic knowledge, empathy, never giving up (tenacity), not taking abuse personally. I think that was all of them. Seems so obvious now, no?

So either or both of two things: they just needed a warm body to fill all the chairs, operating on the assumption a few people will wash out and I would have to really, really hose the interview to not get it or...I just really nailed the interview (for once). I prefer that latter since I should probably not belittle myself nearly as much. Or if you prefer: the latter because I prefer diluting myself into thinking I interviewed that well. No wait. That's belittling myself once more. Ok forget that last part.

So to summarize: As of this moment I work for an out-sourced agency working for Apple computer, for all intent and purposes I working for Apple computer. I never would have thought such a thing a possibility really. And yet it has happened. May or may not be the reason I rented the movie Miracle tonight. It's like irony or somethin'. Or whatever the opposite of irony is. What makes sense maybe?

Tomorrow I have an orientation at 8:00am that is supposed to last several hours. And I think it's paid and everything. Unless I'm mistaken the earliest work day for me would be Monday, as opposed to Saturday if that happens to be where my schedule falls. I have a hardware refresh on Saturday so I'm hoping that's the case. Though I do have classes anyway so perhaps those will be at regular times for the first few weeks anyway.

So now maybe I'll have more to write about. I've been having so much trouble as you can see... I'll document my experience as I transition to that apple guy. Hey I'm not the Mac guy quite yet. They'll have to indoctrinate me to the company culture first, then I'll be the Mac guy. But probably not even then. I've never actually been in a real structured corporate environment. I think high school was the closest thing and that didn't exactly go too well. Socially that is. I think I'm too much of an independent thinker. See I'm already experiencing self-doubt. That's either healthy or not too good, I couldn't tell ya.

I guess I've wasted enough time now, I'll go to bed since I have to be up so early.


 
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This blog is a combination "personal musings" (mostly satirical and dripping with sarcasm) ranging from what's going on in my life to my views on politics and various current events. For 2010 my goal is to make an entry every day for the entire year or at least as close as I can come to that goal as may be practical.

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